Privacy Policy

At Kit Revolution, we are committed to protecting your privacy and handling your personal data in a transparent, fair and lawful way. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have.

1. What Data We Collect

- Name, email address, delivery address, and phone number (for delivery updates)
- Login details and account information
- Order and payment details (processed securely by Stripe)
- Marketing preferences (if you opt in)
- Website usage data (cookies, analytics)

2. How We Use Your Data

We use your personal data to:
- Process and deliver your orders
- Provide account access and customer support
- Send marketing communications (if you opted in)
- Improve our website and services through analytics
- Meet our legal and regulatory obligations

3. Who We Share Your Data With

We only share your data with trusted third parties who help us provide our services:
- Stripe (payment processing)
- EVRI (delivery services)
- Brevo (email communications)
- Hosting providers (TBC)
All partners are bound by Data Processing Agreements to ensure your information is protected.

4. How Long We Keep Your Data

- Order and transaction records: 6 years (for legal and accounting purposes)
- Marketing data: until you withdraw consent (unsubscribe at any time)
- Inactive accounts: retained unless you request deletion

5. Your Rights

Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request corrections or updates
- Request deletion of your data
- Object to or restrict processing
- Request a copy of your data in a portable format

To exercise your rights, please contact us at help@kitrevolution.com.

6. Cookies & Tracking

We use cookies and similar technologies to improve your browsing experience and analyse website traffic. This includes Google Analytics and may include advertising tools in the future (e.g. Meta Pixel). When you visit our site, you will see a cookie banner giving you control over which cookies you accept. You can update your preferences at any time.

7. Keeping Your Data Safe

We apply strict security measures to protect your data, including encrypted connections, limited access controls, and secure storage. All third parties handling your data are required to maintain GDPR-level protection.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact our GDPR lead at: help@kitrevolution.com.